Support & Legal Center

Detailed information regarding our services, policies, and terms of engagement.

Privacy Policy

Effective Date: January 1, 2025

At Unity Worldwide Couriers ("Top Tier"), we prioritize the absolute confidentiality and security of our clients' data. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information Collection

We collect information necessary to facilitate secure logistics services, including identity verification documents, consignment details, and biometric data for vault access. All data is encrypted using AES-256 standards.

2. Use of Information

Your data is used solely for the purpose of executing logistics contracts, complying with international customs regulations, and maintaining security protocols. We do not sell or share data with third-party advertisers.

3. Data Security

Our servers are located in secure, off-shore jurisdictions with strict privacy laws. Access to client data is restricted to senior-level personnel with active security clearances.

Terms of Service

By engaging Unity Worldwide Couriers, you agree to the following terms regarding the transportation and storage of assets.

1. Prohibited Items

We strictly adhere to international laws. We do not transport narcotics, illegal armaments, conflict resources, or human remains without proper diplomatic clearance.

2. Insurance & Liability

All shipments are insured up to 110% of their declared value. Claims must be filed within 48 hours of delivery. Unity Worldwide Couriers is not liable for delays caused by Force Majeure events (acts of war, extreme weather, etc.).

3. Payment Terms

A 50% deposit is required for all new contracts. Balance is due upon Proof of Delivery. We accept wire transfers and specific cryptocurrencies for settlement.

Shipping & Returns

Our "White Glove" service guarantees the highest standard of handling.

  • Custom Crating: All items are measured and crated on-site using museum-grade materials.
  • Custody Chain: A biometric scan is required at every handover point.
  • Cancellations: Bookings cancelled within 24 hours of scheduled pickup are subject to a 20% restocking fee.

Frequently Asked Questions

How do I track my high-value shipment?

Upon booking, you will be issued a 12-digit encrypted consignment ID. Enter this on our homepage or secure client portal for real-time GPS telemetry.

What currencies do you accept?

We accept USD, EUR, CHF, GBP, and select cryptocurrencies (BTC, ETH, USDT) subject to KYC/AML verification.

Is my anonymity guaranteed?

Yes. We operate under strict Swiss privacy protocols. Client identities are known only to your dedicated Account Manager and our Chief Security Officer.

Still have questions?

Our legal team is available for private consultation regarding complex shipments.

Contact Legal